Privacy Policy

Effective Date: [Insert Date]

Lime and Basil is dedicated to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines our practices regarding the collection, use, storage, and sharing of your personal information when you visit our website and interact with our services.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

• Name: To personalize your experience and communications with us.
• Email Address: To facilitate communication, send confirmations, and provide updates.

2. How We Collect Personal Information

We gather personal information through multiple channels on our website:

• Online Forms: This includes forms for reservations, inquiries, and feedback.
• Newsletter Subscriptions: By signing up for our newsletter, you provide your email to receive updates, promotions, and other relevant information.
• Cookies: Although we currently do not utilize cookies for tracking, we may implement them in the future to enhance user experience. If implemented, cookies would help us understand user behavior on our website.
• Orders and Purchases: When you place an order through our website, we collect necessary details to process your transaction.

3. Purpose of Data Collection

We collect and utilize your personal information for the following purposes:

• Customer Service: To respond to inquiries and provide assistance regarding your requests.
• Booking and Reservations: To manage and confirm your bookings efficiently.
• Marketing Communications: With your consent, to inform you about promotions, special events, and updates that may interest you.
• Website Improvement: To enhance your browsing experience by analyzing how you interact with our website.

4. Sharing Your Personal Data

We may share your personal information with trusted third parties under the following circumstances:

• Payment Processors: To securely process transactions and facilitate order fulfillment.
• Marketing Agencies: To assist in delivering newsletters, promotional materials, and targeted advertisements.
• Analytics Services: To analyze website performance and user interactions, helping us improve our services and user experience.

We will not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

5. Data Storage and Protection

We employ a variety of security measures to ensure the protection of your personal information, including:

• Secure Servers: Your data is stored on secure servers equipped with advanced security features.
• Encryption: Sensitive data (such as payment information) is encrypted to safeguard against unauthorized access during transmission.
• Access Controls: Access to your personal information is restricted to authorized personnel who require it to perform their job responsibilities.

While we take reasonable precautions to protect your data, no method of transmission over the internet or method of electronic storage is entirely secure. Therefore, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Currently, we do not use cookies or similar tracking technologies on our website. However, if we decide to implement them in the future, we will update this policy to reflect the types of cookies used, their purpose, and how users can manage their cookie preferences.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We regularly review our data retention practices and will securely delete or anonymize your personal data when it is no longer needed.

8. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.
• Opt-Out: You have the right to opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails or contacting us directly.

To exercise any of these rights, please contact us at [insert contact email].

9. Collection of Data from Minors

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will take steps to delete that information promptly. We encourage parents and guardians to monitor their children’s online activities.

10. Compliance with Regulations

We are committed to complying with applicable data privacy regulations, including but not limited to the General Data Protection Regulation (GDPR) and other relevant legal frameworks. We take necessary measures to ensure that our data handling practices align with these regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website or through other communication channels. We encourage you to review this policy periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at: